Refund Policy
Last Updated: August 27, 2026
At WebCrafters Hub, we value transparency and aim to provide clear information about payments, cancellations, and refunds before you purchase any of our services, projects, courses, or other offerings.
This Refund Policy explains the conditions under which a refund may be requested.
1. Refund Request Within 18 Hours
Customers may request a refund within 18 hours of making the payment, subject to the conditions mentioned in this Refund Policy.
To request a refund, you must contact WebCrafters Hub within 18 hours from the successful payment time.
Refund requests submitted after the 18-hour period will generally not be eligible for a refund.
2. Eligibility for Refund
A refund request may be considered when:
The request is submitted within 18 hours of payment.
Work on the project or service has not been substantially started or completed.
No significant resources, deliverables, course access, or third-party services have been provided or purchased specifically for the customer.
The payment is verified successfully by our team.
Each eligible refund request may be reviewed based on the service, project status, and work already completed.
3. Services Covered by This Policy
The 18-hour refund request period may apply to payments made for services offered by WebCrafters Hub, including:
Website Development
App Development
Software Development
Digital Marketing Services
Meta Ads
Google Ads
Business Registration Assistance
Online Digital Marketing Courses
Other eligible services offered by WebCrafters Hub
The availability of a refund may depend on the nature of the service and whether work, access, resources, or third-party expenses have already been initiated.
4. Refund Requests After 18 Hours
After 18 hours from the successful payment, payments will generally be considered non-refundable, except where required by applicable law.
We encourage clients and students to review the service details and contact our team with any questions before making a payment.
5. Project and Service Work Already Started
Once a project or service has substantially started, our team may begin allocating professional time, technical resources, planning, research, development, strategy, or other resources.
If significant work has already been completed before a refund request is received, the refund request may not be eligible for a full refund.
Where appropriate, WebCrafters Hub may review the project status and determine the applicable refund amount based on work already completed and non-recoverable expenses.
6. Third-Party Costs
Some projects or services may involve third-party costs, including:
Domain registration
Hosting
Premium themes
Plugins
APIs
Software subscriptions
Advertising spend
Payment gateway charges
Government fees
Other external tools or services
Once these costs have been incurred, they may not be refundable if the respective third-party provider does not offer a refund.
7. Digital Marketing and Advertising Services
For digital marketing, Meta Ads, Google Ads, and related services, WebCrafters Hub provides professional planning, campaign setup, management, optimization, and other agreed activities.
Advertising results may vary depending on factors such as market competition, budget, audience behavior, product quality, pricing, demand, and platform algorithms.
Refunds will not be provided solely because a specific number of leads, sales, revenue, or other marketing results were not achieved.
8. Courses and Training Programs
For online courses and training programs, students should request a refund within the 18-hour refund period, where eligible.
Once course access, educational materials, classes, instructor time, or other learning resources have been substantially provided, the refund may be restricted based on the resources already allocated.
We encourage students to review the course details before enrollment.
9. Project Cancellation
If a client wishes to cancel a project, they should contact WebCrafters Hub as soon as possible.
If the cancellation and refund request are submitted within 18 hours of payment, the request will be reviewed according to this Refund Policy and the status of the work.
After the 18-hour refund period, payments will generally be non-refundable.
10. Duplicate or Incorrect Payments
If you believe that you have made:
A duplicate payment
An incorrect payment
A payment caused by a technical error
please contact us immediately.
Verified duplicate or erroneous transactions may be reviewed separately and handled appropriately.
11. How to Request a Refund
To request a refund, please contact us within 18 hours of your successful payment and provide relevant payment details.
Email: info@webcraftershub.com
Phone: +91-8887783951
Please include:
Your full name
Registered phone number or email address
Payment date and time
Payment amount
Transaction or payment reference, if available
Service or course purchased
Reason for the refund request
Our team will review the request and respond after verifying the payment and eligibility.
12. Refund Processing
If a refund is approved, it will be processed through an appropriate payment method based on the original transaction and applicable payment procedures.
The time required for the refunded amount to appear in your account may depend on your bank, payment gateway, UPI provider, card issuer, or other payment service provider.
13. Changes to This Refund Policy
WebCrafters Hub may update this Refund Policy from time to time to reflect changes in our services, payment processes, or applicable requirements.
The latest version will be published on this page with an updated Last Updated date.
14. Contact Us
If you have any questions regarding payments, cancellations, or refunds, please contact us:
WebCrafters Hub
Owner: Kaif Ali Khan
Phone: +91-8887783951
Email: info@webcraftershub.com
Address: D/48, Shri Nagar Colony, Pahariya, Varanasi, Uttar Pradesh, India – 233227
We appreciate your trust in WebCrafters Hub and are committed to maintaining a transparent and professional relationship with our clients and students.